Contact Us We'd love to hear from you. Datella is owned and operated by Bobby Ahmad Heykal, an individual sole proprietor based in Indonesia. Whether you need help planning your event, have a question about your account, want to report a problem, or have a privacy or legal request — reach out using the channels below. - Last updated: 2026-05-21 --- ## Quick links | I want to… | Contact | |---|---| | Get help with the app or my account | support@datella.app | | Report a security issue or suspected account compromise | support@datella.app | | Make a privacy / data request (access, export, deletion) | support@datella.app | | Ask about vendor listings (Verified / Pro) | support@datella.app | | Business, partnership, or press enquiries | support@datella.app | > Most account actions — exporting your data, deleting your account, managing > notifications, and updating your event — can be done directly in the app under > Settings. Email us if you can't find what you need. --- ## Support For help using Datella, the AI assistant (Aira), reminders, payments, or anything that isn't working as expected: - Email: support@datella.app - Response time: We aim to reply within 1–2 business days. To help us help you faster, please include: - The email address on your account - The event name (if relevant) - A description of what happened and what you expected - A screenshot, if you can --- ## Privacy & data requests To exercise your rights under the Indonesian Personal Data Protection Law (UU PDP) — access, correction, export, deletion, or to withdraw consent: - Email: support@datella.app - Data Protection Officer: Wibowo, privacy@datella.app See our Privacy Policy for full details on your rights and how we handle your data. --- ## Security Found a vulnerability or think your account was accessed without permission? - Email: support@datella.app Please do not publicly disclose a security issue before we've had a chance to respond. We appreciate responsible disclosure. --- ## Vendors Questions about listing your business, claiming a listing, or the Verified / Pro plans: - Email: support@datella.app --- ## Business & partnerships Press, partnership, affiliate, or other business enquiries: - Email: support@datella.app --- ## Operator details - Operator: Bobby Ahmad Heykal - Platform: Datella — datella.app - Legal status: individual sole proprietor - Location: Kab. Tangerang, Banten, Indonesia --- ## Legal - Privacy Policy - Terms of Service